Smart Water Management and Open Data

Smart Water Management and Open Data Article from OpenDataSoft

Lauren Brown, Director of Client Services at MeterSYS was recently interviewed by OpenDataSoft and discusses the importance for receiving leak alerts and other issues in real-time from smart metering systems.  “We serve public utilities exclusively, and are able to serve as a trusted advisor and augment internal staff resources. We help utilities through every phase of smart metering, including evaluation and feasibility analysis, RFP creation and vendor negations, installation project management, all the way through post-installation support.”

To read the full article from OpenDataSoft click HERE

MeterSYS and WaterSmart Software announce a strategic partnership


Customer engagement and analytics platform provides superior customer service and enhanced data intelligence



MeterSYS, a metering technology company that serves public utilities, and WaterSmart Software, the technology pioneer in customer engagement and meter data intelligence for water utilities, are excited to announce the formation of a strategic partnership.


The partnership between MeterSYS and WaterSmart delivers actionable intelligence to utility staff that helps reduce real costs to serve customers while at the same time improving the service and satisfaction of utility customers. Consumers can track hourly and daily water usage, self-identify and resolve leaks, understand where water is used, compare their use to similar customers, view and pay their bill, and set water use and bill alerts. Utility personnel are provided with automated analysis and targeted digital outreach to reduce customer service costs associated with inbound calls and field visits. MeterSYS utility clients get more insightful information from their advanced meter data, gain greater insight into their system, identify apparent losses, and better manage customer communications.


“In building out our distribution network, we look for innovative and proactive partnerships,” said John Sala, Business Development Manager at WaterSmart. “MeterSYS is an emerging leader in the third-party management of public water systems and represents an exciting opportunity to help us continue to grow our national footprint of utility customers.”


As part of the partnership MeterSYS will be reselling the WaterSmart platform while helping inform new capabilities that allow for improved analytics, enhanced customer self-service, and real time data intelligence. Utility investments in Advanced Metering Infrastructure reduce data collection costs and offer real-time leak detection and other alerts to consumers. WaterSmart helps provide a seamless transition from manual to AMI meter data through an integrated suite of data presentment and analytic tools.


“Through our strategic partnership with WaterSmart, our clients have more options for how meter data can provide greater operational intelligence and end user engagement,” said Andy Honeycutt, Managing Director at MeterSYS. “The power of the WaterSmart customer portal and meter data intelligence platform is now affordable to both large and small water utilities.  We are proud to continue growing our partnerships with outstanding companies like WaterSmart.”


About WaterSmart:

WaterSmart Software provides intelligence beyond the meter to make the lives of water utility managers easier. Water providers using WaterSmart’s cloud-based, customer engagement and analytics platform have been proven to reduce costs, protect revenue, and increase customer satisfaction by more than 25%. WaterSmart recently won the globally coveted World Economic Forum Technology Pioneers Award for their potential to “significantly impact business and society through the design, development and implementation of new technologies and innovation.” Come help us change the way the world uses water.


About MeterSYS:

MeterSYS is a Raleigh, North Carolina based meter technology consulting firm that provides a full range of services to public utilities, including feasibility analysis, procurement services, project management, Meter Data Management services, and business process improvement.  Through the MeterSYS Metering as a Service®, utilities have alternatives to traditional capital infrastructure projects by participating in the company’s signature metering outsourcing program solutions.




MeterSYS and OpenDataSoft Announce a Strategic Partnership


A unique, industry-leading platform that improves performance management for utilities

MeterSYS, a metering technology services company that works for public utilities, and OpenDataSoft, a dynamic software platform that specializes in making data open, transparent, and actionable, are excited to announce a strategic partnership.

The partnership between MeterSYS and OpenDataSoft provides a unique and industry-leading platform for MeterSYS clients that enables customized advanced analytics displayed in intuitive infographics with the goal of improving performance management for utilities across key indicators and business functions.
This innovative new platform created exclusively for utility information management will allow MeterSYS clients to get more out of their advanced meter data and gain greater insight into their system, increase operational efficiencies, and improve utility customer service.
The OpenDataSoft platform will allow MeterSYS to aggregate and process data from multiple sources, compile unique data sets, and turn them into stand-alone Application Programming Interfaces (APIs) with the ability to integrate with other third-party software.

“The OpenDataSoft platform is built to acquire, combine, analyze and disseminate the many different data streams critical to modern infrastructure management. When that platform is leveraged by the deep domain expertise of MeterSYS, our mutual customers will benefit from a leading-edge solution that delivers unique insights and value”, declared Roger Hodskins, VP of Strategic Alliances at OpenDataSoft.

Background Information

MeterSYS is working with OpenDataSoft to develop a platform that will be complementary to a utility’s Metering Data Management System (MDMS). This platform will allow for more detailed analytics, customized infographics, and curated data stories that will use the raw data from the MDMS. For the first time, MDMS data can be analyzed and displayed in a way that will inform key management features and allow for data-driven decision making across all functional areas of utility management. This functionality opens these data even to those mostly traditionally excluded from accessing the MDMS, like finance and customer service.

“The ability for MeterSYS to provide sub-domains and “right-size” the user experience through layered accessibility and licensing allows us to scale our services, while also benefiting from the industry-leading privacy controls within the OpenDataSoft platform, which provide a critical level of security and performance for our clients” said Andy Honeycutt, Managing Director at MeterSYS.

About OpenDataSoft:
OpenDataSoft enables any local or national government or agency to become more transparent and accountable to citizens and consumers. Its second-generation open data platform is fast to ramp-up and intuitive to use, and transforms data into services without requiring technical expertise.
Headquartered in Boston, MA and Paris, France, OpenDataSoft already powers open data portals for many municipalities and agencies worldwide – including the North Carolina Department of Commerce, the City of Paris, the Ministry of Health in Portugal and the Swiss National Railways. For more information, visit or follow company news on Twitter via @opendatasoft

About MeterSYS:
MeterSYS is a Raleigh, North Carolina based meter technology consulting firm that provides a full range of services to public utilities, including feasibility analysis, procurement services, project management, Meter Data Management services, and business process improvement. Our company is uniquely positioned to partner with public utilities to provide sustained operational efficiencies, enhanced customer service, and natural resource conservation through advanced metering technologies. For more information, visit or follow company news on Twitter via @MeterSYS

MeterSYS and Mueller Systems Sign Cooperative Agreement

MeterSYS and Mueller Systems Sign Cooperative Agreement

August 31, 2016- MeterSYS is pleased to announce the signing of a cooperative agreement with Mueller Systems, a leader in smart metering solutions. This strategic partnership expands the company’s portfolio of smart metering companies across the United States. The cooperative relationship between MeterSYS and Mueller Systems is designed to advance smart metering technology for public water systems through coordinated efforts for project planning, understanding research and development progress and educating utility employees. It provides a direct information channel between the manufacturer and MeterSYS and gives utilities broad exposure to leading AMR and AMI technologies. The partnership supports our continuing goal be the best resource for relevant smart metering technology designed specifically for public utilities.
Mueller Systems is a Mueller Technologies company and a subsidiary of Mueller Water Products, Inc., a leading manufacturer and marketer of products and services used in the transmission, distribution and measurement of water in North America. For more information on Mueller Systems, please visit
About MeterSYS
We work each day to be a leading implementation resource for smart metering technologies while maintaining our neutrality to the vendor and design solution. MeterSYS works with established advanced metering companies to help utilities make effective decisions about their meter technology investments. For more information about how we may help you strengthen innovation of metering and utility billing or to learn more about our Metering as a Service® programs, please visit our website at